6 million investment aims to improve shopper expertise at MIA

$136 million investment aims to improve shopper expertise at MIA


MIAMI – The function of building a modern day Miami Intercontinental Airport starts. 

On Tuesday early morning, a groundbreaking ceremony happened at the site of a new parking garage at the airport.  The $136 million investment decision aims to improve the customer expertise at MIA. 

“The upcoming is now,” shared Miami-Dade County Mayor Daniella Levine Cava.

It goes over and above producing a lot more parking areas. Get the job done is underway on the 1st of a lot of major initiatives within the Miami International Airport’s $7 Billion Funds Enhancement Plan.

CBS Information Miami reporter Joe Gorchow requested the MIA Director and CEO Ralphi Cutie why the parking garage was amongst the 1st assignments in the CIP. 

“With all the advancement we’ve found about the last two several years and the passenger volume, it is explosive,” shared Cutie.  “We genuinely need to have to account for parking.”

For the duration of peak vacation time, like vacations, MIA’s garages are usually much less accessible than we see currently.

“The long lasting correct to our parking problem,” extra Cutie.

The visible rubble pile will rework into a seven-degree parking garage, an extension of the Flamingo Garage.  It will include over 2,200 areas.  The do the job is predicted to be concluded by 2026.

“The worst airport in the entire world,” shared an MIA passenger named Tony.

The do the job on the new garage is little consolation for travellers traveling by the airport now.  We observed symptoms scattered during garages and within the airport, blocking entry to elevators, escalators, and transferring walkways. 

The Skytrain shuttling travellers continues to be closed for repairs for at minimum one more thirty day period.

“Chaos just after we arrived from St. Martin right after a holiday,” shared Tony.  “I have to use a wheelchair.  The wheelchairs arrived, but not for our flight, so our wheelchairs ended up embargoed.  It took an hour to an hour-and-a-50 percent to get a wheelchair.”

MIA operates to enhance the client knowledge, with the county investing 681 million pounds in updates to all elevators, escalators, and relocating walkways.

“Wanting at averaging about 30 modernizations a year, whilst people modernizations are likely on, we will also be accomplishing important repairs to units that are down and do preventive routine maintenance,” extra Cutie.

And they are renovating additional than 200 restrooms.

Future month, some airport personnel will dress in “I am MIA” vests.  You can expect to be in a position to check with them concerns and give feed-back on your working experience as Jermaine did with us.

“Coming in off the street, you happen to be ticket, gate, exactly where really should I go check in,” said Jermaine.  “As opposed to the place the gates are positioned… Things like that could be enhanced.”

“We want them to share with travellers that we are listed here to hear,” mentioned Levine Cava.  “Any concerns that may possibly not have been tackled already.  Be able to give details.”



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