MIAMI – The supervisor of a Miami Springs McDonald’s cafe is talking out just after a client is charged with felony battery soon after the crime is captured on camera
Surveillance movie displays what took place at the restaurant at 4999 N.W. 36th St. on August 25th as a customer is seen slapping a cup of espresso out of the palms of the retail store manager, 26-calendar year-previous Stephanie Restuccia.
She advised CBS News MIami’s Peter D’Oench, “This was humiliating. I hardly ever predicted any one to do this to me. He even threatened to throw coffee at me.”
She stated she very first approached him right after the shopper complained to a window attendant about a cost.
She claimed, “I overheard him not currently being awesome. I heard him say you are not going to rob me. I instructed him I know nevertheless occur listed here each day and have been coming in this article for a lengthy time. I explained to him this is not the way to teat workers. I claimed I you should not approve of your attitude. He commenced insulting me and contacting me names. As shortly as I pulled out the espresso he just smashed it and it went all over me and he still left at 100 miles per hour.”
She mentioned she was burned on the suitable arm and chest.
“I obtained burned below,” she claimed. “All the way up listed here.”
She mentioned, “The information I want to give anyone is for workers who are doing work in the service industry, you in no way know who is doing the job at the other finish. I know in some cases it is tough and folks reduce their endurance but you have to be awesome. You can not go all-around performing this to other men and women. These persons get up early to make you espresso so you can go to function and if you can not be wonderful, do not be unpleasant.”
Restuccia, who reported she is the married mother of an 18-thirty day period-aged youngster, stated she has been the supervisor at the restaurant for 4 many years and has been with the business for 7 yrs. She claimed she will not let this incident discourage her.
Change manager Nayib Garcia said, “It is incredibly disappointing what happened to her. Thank God he was arrested.”
Miami Springs police say they arrested the consumer, 64-12 months-previous Elizar Ravelo, and charged him with felony battery. He came ahead of a Judge in bond court docket and he was requested to remain away from both equally the McDonald’s cafe and the target. He agreed in court to do that.
As he left jail following bonding out, he included his confront with some papers and refused to say anything.
CBS Information Miami arrived at out to him by leaving a message at his dwelling but so far have not listened to again.
Miami Springs Police Main Armando Guzman advised D’Oench that he was involved about this incident. Just this week and also from Miami Springs, we noticed cell mobile phone video of what police said was a highway rage incident in which a person bought out of his auto and struck a target on the remaining aspect of his confront with a machete.
Guzman stated, “I never know if it is tension or mental health troubles but folks are just reverting to violent functions to resolve disputes. If there is an situation take it up with the administration or corporate headquarters.”
He urges every person to stay away from violence.
“Of course with this story and a few of times in the past with the machete incident, we are viewing the rage that people out there are expressing.”
